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F.C.A.T.A. Update – 23rd Sept 2011

September 23, 2011 1 comment
FCATA
F.C.A.T.A. Update – 23rd Sept 2011 …
FCATA LogoThis months update is more of the same I’m afraid. To try and lift the profile of the FCATA in a direct way with Councillors and try to have them engage – I attended the Maryborough Council meeting on the 17th Aug and again attended the Hervey Bay Meeting on the 7th Sept. The Council Minutes reflect the address I gave during the public participation as follows:

Minutes of the FCRC Ordinary Meeting No. 15
held on Wednesday 17 August 2011 Page 4
ORD 7 PUBLIC PARTICIPATION
ORD 7.4 Hervey Bay Aquatic Centre

Ian Bleys, 43 Wide Bay Drive, Eli Waters
Mr Bleys addressed Council on his support for the action being taken at the meeting to reduce admission fees at the Hervey Bay Aquatic Centre. He said that this region had approximately 5,500 disability pensioners and believed it to be the highest in Queensland. He sought Council’s support to use the Hervey Bay Aquatic Centre for aqua therapy sessions to help people with disabilities improve their quality of life.

________________________________________

Minutes of the FCRC Ordinary Meeting No. 16
held on Wednesday 7 September 2011 Page 4
ORD 7 PUBLIC PARTICIPATION
ORD 7.3 Fraser Coast Aqua Therapy Association

Mr Ian Bleys, Fraser Coast Aqua Therapy Association referred to a proposal regarding the Fraser Coast Aqua Therapy Association which had been sent to the Chief Executive Officer and Councillors, and said a reply was still awaited regarding this matter and the proposed programme which would be beneficial to disabled people.

These minutes are but a fraction of what was said and don’t fully reflect what I was trying to say in both my address’ – I don’t know who vets these minutes but they do a very poor job on accuracy and content.

After the 17th Aug Meeting I received a visit from Councillor Hawes – no other Councillor of Council staff made contact.  Ms Hawes is a genuine soul and she does have some appreciation for the intent of the program.  I appreciate her support.

In pursuing the Council I sent Ms Desmond the following e-mail message on the 29th Aug as a followup to the Council address –

From: Fraser Coast Aqua Therapy Assoc [mailto:fcata@bigpond.com]
Sent: Monday, 29 August 2011 1:26 PM
To: Lisa DESMOND (Lisa.Desmond@frasercoast.qld.gov.au)
Cc: All-Councillors@frasercoast.qld.gov.au; Chris FOLEY; Ted SORENSEN;Mr Paul Neville
Subject: FCATA Pool Admission arrangements

Dear Ms Desmond,

I refer to the e-mail exchanges we had prior to the Council Meeting held on the 17th Aug and the concession admission process submission presented at that meeting.

In those message messages sent to you – and previous messages – I asked a number of questions you still have not responded to – can I please have some answers?

Specifically – I had ask if you followed up with Gladstone Council as you said you would in our July conversation about their GATA program and their free admission for all concession card holders between 8-9am Mon – Fri?

And – the question on 7:30-9:00 am ‘free’ access to the pool for FCATA members in line with the GATA concessions granted by the Gladstone City Council – where the FCATA pay Council a part of the FCATA membership fee for that access – what progress has been made on this issue?

The safety upgrades necessary – has any progress been made to have them addressed?

Have you pressed the Amenities upgrades necessary to the expenditures allocations Committees you indicated would have review any specific needs required to address the Aqua Therapy requirements – if you recall you indicated those meeting are about to take place around this time of year –

This Council has taken well over two years to address the disability access raised – how long before Council addresses the rehabilitative aqua-therapy requirements of this community?

Regards … Ian Bleys.

———————————————————————————————–
Fraser Coast Aqua-Therapy Association – Proposed
Contact Information:
The Proposer –
Ph/Fax: 61 7 41 941 081

Ms Desmond has neither acknowledged this message or responded in any way. I n fact that was one of the reasons I went to the 7th Sept meeting to front Ms Desmond and directly ask her why she has not responded.  That was also ignored in the time since passed.

In the two weeks since that meetiing – her non response was further engaged when  sent her another e-mail message on the 20th Sept – to follow up a similar message I sent her on the 29th Aug.  The latest message is pasted below –

From: Fraser Coast Aqua Therapy Assoc [mailto:fcata@bigpond.com]
Sent: Tuesday, 20 September 2011 7:27 PM
To: Lisa DESMOND (Lisa.Desmond@frasercoast.qld.gov.au)
Cc: All-Councillors@frasercoast.qld.gov.au
Subject: FCATA Proposal – What Progress has been made to address the issues raised …

Dear Ms Desmond,

I have been patient – some two weeks after I fronted the Council and 4 weeks after the previous address to Council in Maryborough – and you still have not acknowledged my correspondence. I also note that no Councillor has been in contact since I addressed the Council two weeks ago.

You have not responded to at least 3 previous e-mail messages – they were asking you directly what action you have taken to follow up on undertakings you made in our phone conversation over 2 months ago.

Prior to these messages you asked me to submit a proposal and I spent a good month preparing that document and it was sent to you in May – 4 months ago …

Ms Desmond your last e-mail sent to FCATA was on the 15th Aug when you spoke of the final amendments to the concession card entry prices. Let me remind you once again – all your efforts have achieved is to bring this Council’s Pool admission prices to the same levels on offer from all your surrounding Councils.

Your Councilmen sat on this issue for almost 2 years defying and denying those same concessions – your appointment triggered a breakthrough but only because the Council was wrong in its price settings.

Please don’t think that this a Council goodwill concession – just measure all the past years when concession card holders have had to pay the same admission price as the general public for season tickets as a yardstick on fairness.

Your Council has an obligation to try to help those in most need within this community – and as has been presented to you in the Proposal – FCATA members having free access to the pool between 7:30 and 9:00am will not inconvenience the H/Bay public pool in any way. The offer was made for part of the FCATA membership fees to be paid to Council for that concession.
Your undertaking to contact Gladstone Council to learn about the GATA program should have enlightened you as to how their Aqua Therapy program has helped their community.

A similar program in Hervey Bay would service a much larger local demographic with 25% on the FCRC area being either an Aged pensioner or a Disability pensioner. In recent communications you gave undertakings that you have not followed through on – I now ask you again to engage on this issue and honour your commitments and obligations to the residents living in this Council region.

Kind Regard … Ian Bleys.
———————————————————————————————–
Fraser Coast Aqua-Therapy Association – Proposed
Contact Information:
The Proposer

… and to this message there still has been no response from Ms Desmond or any of her staff that she might have staffed this out to.

However – I did received two responses from Councillors Brooks and Hovard thanking me for the CC message.

There is not a lot I can say – yet when I read the Independents articles on Ms Desmond’s two weeks ago and what a the opinion about what a wonderful asset she seems to be – I scratch my head and ask – can all that was written be true … then why has she not bothered to engage on such an important issue that has the potential to improve the quality of life for 25% of the FCRC residents?

I would like to write an article about this Council and really let loose on their actual awareness and lack of understanding on what the FCATA is trying to achieve.

Councillor Brooks came back the same day with a response:

Thanks Ian. I still believe you are asking Council to set up a programme itself or for us to give FCATA members free access to the pool. Is this your desire?
Cheers, Sue

There were a few back and forth messages that followed and never achieved anything – in the end Cr Brooks has her head buried somewhere and just does not want to get involved on this issue other than she thinks the FCATA wants something for nothing.

In the last nine months every Councillor has been sent every bit of information about the FCATA and its agenda. If they had of bothered to read any of the detail they would know and understand what this program is about and is trying to achieve. Having now addressed the FCRC Councillors twice – and awaited their response – I was hoping my appeals to the FCRC may have provoked more enquiry and interest … but no – their level of perceived interest is still zero.

Scott Rowe from the Independent ran a story a few weeks ago and that also drew no response from Council. He indicated that when they were asked for a response comment – the answer was ‘no comment’.

Ms Desmond said she would advertise the new concession admission pool prices passed in May in their electronic Newsletter – that has not happened either.

The Disability and pensioner demographic do not have a real voice in this region. Sheila King does wonderful work for her ‘Australia for all’ advocacy group – and there are more than 50 other advocacy and charity carer organisations in the region – but in summary – they all fear speaking out or becoming advocates for a better deal and risking their existing and future funding grants.

Please use this link to make contact with FCATA if you want to be involved in this continuing battle to get an aqua-therapy program up and running. E-Mail: fcata@bigpond.com – Ph: 07 41941081.

All I can offer is that whilst I remain healthy I will keep putting this issue in front of Council and other avenues available.

Lets continue the battle.

________________________________________

FCATA Web Master …

F.C.A.T.A. Update – 24th Aug 2011

FCATA
F.C.A.T.A. Update – 24th Aug 2011
FCATA LogoThe Fraser Coast Regional Council (FCRC) at their 15th Ordinary Meeting held 17th Aug 2011 – voted to introduce 50% reductions on season admission prices for rehabilitation entry fees.

Prior to this council vote – and previous to the April ’11 vote to amend concession card holders entry fees – the cost for entry on season tickets for all pensioners and disabled was the same as the public entry cost.  In April ’11 – Council decreased concession season tickets by 27% and 30% for half and full year entry.

The rehabilitation entry was not dealt with during this realignment of pool entry fees –  this oversight was again bought to Council’s attention in May ’11 and this new resolution to introduce 50% reduced season tickets for rehabilitation entry was introduced as follows at the FCRC Aug 17th meeting:

ITEM NO: ORD 11.3 – FRASER COAST REGIONAL COUNCIL – ORDINARY MEETING NO. 15  – WEDNESDAY 17 AUGUST 2011
SUBJECT: HERVEY BAY AQUATIC CENTRE
DIRECTORATE: Community & Development
RESPONSIBLE OFFICER: CHIEF EXECUTIVE OFFICER, Lisa Desmond
AUTHOR: EM COMMUNITY & CULTURE, Debra Moore
DOC NO: #2051965 LINK TO CORPORATE / OPERATIONAL PLAN: 3.3.2, 3.2.1 & 3.2.3

1. PURPOSE

To provide an update for Council on fee structure and infrastructure changes to the Hervey Bay Aquatic Centre.

2. BACKGROUND & PREVIOUS COUNCIL CONSIDERATION

Since July 2010 there have been a number of significant changes to the Hervey Bay Aquatic Centre in relation to the fees and charges and infrastructure changes. There are also grants in progress for further improvements. Some of the upgrades and fee re-structure has been in direct response from members of the community seeking changes, while others have been identified through forward planning and maintenance scheduling.

Infrastructure changes have included:

  • Construction of a Life Guard Station and the refurbishment of the amenities as a result of forward planning;
  • Grant application approved to install a new lifting device for access to the covered heated pool and for a new replacement wheelchair, identified through general maintenance of existing equipment;
  • Heaters to the 25m outside pool have recently been replaced as a result of the previous heaters being at the end of their useful life; and
  • A grant application submitted to the Department of Sport & Recreation for a roof over the 25m outdoor pool after negotiations with a major user of the complex.

In a separate report to Council in April (Ordinary Meeting No. 7) concession passes were introduced for half yearly and seasonal passes in response to a community enquiry.

The approved fees and charges for 2011/2012 made changes to the daily rates and the 20 entry pass to include pensioner and concession rates and also a further discount for those on a rehabilitation program with authority from their medical doctor. This is as a response to improving business practices and in response to community representations to Council. Council has signed up with Disability Services Queensland for the Companion Card so that holders are able to have their carer or support worker receive free entry. This was from a direct request from a community member with a Companion Card. To provide further consistency to our current rates and charges it is proposed to seek approval for a 20 entry pass and season passes for those on rehabilitation with a letter from their medical doctor.

3. PROPOSAL

Council has been approached regarding the consistency of concessions for single entry and pass entry fees.

Adult Child Pensioner Concession Certified Rehabilitation*
Single Entry $3.70 $2.90 $2.90 $1.95
20 entry Pass $61.00 $49.00 $49.00 N/A
Half Year Pass $164.00 $115.00 $115.00 N/A
Full Year Pass $293.00 $211.00 $211.00 N/A

Note: 2010/11 a total of 1,104 rehabilitation single entry fees occurred.

*Holder of Disability Pension Card or Health Care Card – for rehabilitation purposes must provide letter from Medical Doctor certifying that aquatic activity is a requirement of rehabilitation. To ensure consistency with the concessions offered on single entry and passes for certified rehabilitation purposes with other pension concessions it is proposed to amended the fees and charges to include the follow:

Adult Child Pensioner Concession Certified Rehabilitation* (New Proposed)
Single Entry $3.70 $2.90 $2.90 $1.95
20 entry Pass $61.00 $49.00 $49.00 $33.00
Half Year Pass $164.00 $115.00 $115.00 $77.00
Full Year Pass $293.00 $211.00 $211.00 $142.00

This provides concessions for certified rehabilitation purposes of up to 50% on a standard adult entry free. To provide clarity for the Certified Rehabilitation it is proposed to amend the wording on the schedule to read: Certified Rehabilitation (see Note 1 below) which reads ¡§Must provide letter from Medical Doctor certifying that aquatic activity is a requirement of rehabilitation.

Further, in response to a request from the Fraser Coast Aqua Therapy Association for details on availability and access hours, Council has advised the Association that unrestricted access is available to all users (outside of the Learn to Swim School classes) during the hours of 11am – 3pm Monday to Friday, 12 – 4pm on Saturdays and 10am – 4pm on Sundays for use of the indoor heated pool and anytime during normal opening hours for use of the 25m outdoor heated pool and the 50m pool.

4. CONSULTATION

  • Chief Executive Officer
  • Manager Aquatic Centre
  • Community Members

5. CONCLUSION

These initiatives have and will improve accessibility to the aquatic centre as an important rehabilitation and recreational facility.

OFFICERS RECOMMENDATION

That Council:

  • Receives and note the report; and
  • Amends the fees and charges to include a 20 entry pass, half yearly and all year season pass for those requiring rehabilitation with a letter from their Medical Doctor as follows:
  • 20 entry pass – $33.00
  • Half year – $77.00 (Summer 1 Oct to 31 March/Winter 1 April to 30 September)
  • All year – $142.00 (1 October onwards)

ATTACHMENTS:
NIL

This resolution was voted and and the following minute is recorded in the 17th Aug Minutes.

[These minutes can be viewed on-line using the following link: http://www.frasercoast.qld.gov.au/web/guest/2011-ordinary-meetings]

ORD 11 OFFICERS REPORTS
ORD 11.3  – Hervey Bay Aquatic Centre
RESOLUTION ( Dalgleish / MucKan )

That Council:
1. Receives and note the report; and
2. Amends the fees and charges to include a 20 entry pass, half yearly and all year season pass for those requiring rehabilitation with a letter from their Medical Doctor as follows:

  • 20 entry pass – $33.00
  • Half year – $77.00 (Summer 1 Oct to 31 March/Winter 1 April to 30 September)
  • All year – $142.00 (1 October onwards)

Carried Unanimously
Ord 15/747/08/11

As the instigator of the Fraser Coast Aqua Therapy Assoc (FCATA) – I attended the 17th Aug Council meeting and addressed the meeting during the Public Participation forum – the minutes of the 17th Aug FCRC meeting recorded this as follows:

ORD 7 PUBLIC PARTICIPATION
ORD 7.4 Hervey Bay Aquatic Centre
Ian Bleys, 43 Wide Bay Drive, Eli Waters
Mr Bleys addressed Council on his support for the action being taken at the meeting to reduce admission fees at the Hervey Bay Aquatic Centre. He said that this region had approximately 5,500 disability pensioners and believed it to be the highest in Queensland. He sought Council’s support to use the Hervey Bay Aquatic Centre for aqua therapy sessions to help people with disabilities improve their quality of life.

This address was hoped to incite some interest among the Councillors who have shown no interest in this matter since it was first raised two and a half years ago. The motion approved above only addresses what was put before Council in MAr 2009 – it only brings this Council region into line with what other Regional Councils had offered their constituents for many years.

Council have no right to feel proud on this issue – they lag behind all the Councils – and for almost 12 months now the FCATA has been trying to engage the Council on matters relating to improvements to the pool facilities for disabled patrons, for recognition of the FCATA in that they are trying to provide a means in which members of FCATA can involve themselves with a self-help aqua therapy program to improve the quality of their lives.

This council, and in particular the CEO Ms Desmond – have given undertakings to address some of the FCATA issues – since May – very little has been achieved and Council believe that the motion passed 17th Aug – addresses the FCATA matters raised.

If not for Ms Desmond’s involvement since she became CEO – none of what has happened to date – i.e. concession season price reductions – would have occurred. The Mayor (Mr Kruger) was against the proposal from the start – and of the 11 Councillors only Cr’s Brooks, Hawes, Hovard have responded to any of the ‘read receipt’ requests requested on e-mails sent to All-Councillors.

A point to note is that in the 17th Aug meeting the Hervey Bay Aquatic Pool was isolated and the fee restructure does not apply to the Maryborough Pool. This was bought to the attention to the Council during my public address yet in the minutes of that address – it indicates that my cause was for Hervey Bay residents only – this was not so – Cr Brooks made a comment as follows when we corresponded on this issue before the Council meeting.

” … The Maryborough Swimming Pool is leased and not under the same mechanism of direct control than the Bay pool is.  I thought you would have known that by now…’

I responded to Cr Brooks telling her that all Maryborough Pool’s previous concessions were the same as the Hervey Bay pool – and asked why should this concession be any different.  She has not responded to this question since.

I continue to believe that most of the Council members have no real interest in FCATA and what benefits it can offer and provide to Fraser Coast residents seeking aqua therapy rehabilitation.

Over the next few weeks/months I intend to go to more Council meetings to raise the profile of the FCATA requests directly to Council in a public way. The matters already talked about with Ms Desmond and her undertakings will be pursued during this forum. The lack of Councillor involvement will also be highlighted – particularly when some $300,000 in grant money was handed over to the Hervey Bay Tennis Club on the back of efforts by members of Council. This was for recreational activities and surely similar support should be available for rehabilitation services.

The Tennis Club has a membership appeal of a few thousand – and the disabled and elderly has a FCRC base in excess of 20,000. Council have to be made to recognise the benefits that will be available to so many of the Fraser Coast region via the FCATA when Council decide to get behind the program.

As with any battle – front line troops are needed.  Single handed battles against a Council rarely have a victory – in this instance a two and half year battle has been won –  and only because Ms Desmond had the pluck once she became CEO to take and make a case for Council to reconsider their position.   Other Councillors and Council staff have not been so interested in promoting the FCATA – and to continue this fight more troops are needed.

Please use this link to make contact if you want to be involved in this continuing FCATA battle:

E-Mail:  fcata@bigpond.com   –  Ph: 07 41941081

Lets continue the battle.

________________________________________

FCATA Web Master …

F.C.A.T.A. update – 20th July 2011

July 20, 2011 Comments off
FCATA
F.C.A.T.A. Update – 20th July 2011
FCATA LogoHello to all FCATA interest participants.  It has been some time since I updated this page and I hope that after reading this update – you will understand why.The last update – [5th May 2011] – spoke of some optimism over the progress of the FCATA – this update bears some news that has wetted down that optimism. In developments over the last week – the FCRC  CEO – Lisa Desmond – has joined the Councillor throng and put everything the FCATA stands for in the too hard basket.After the 5th May update a submission was formulated in line with the CEO’s request and sent on the 19th May – Ms Desmond acknowledged receipt of this message and the Submission on the 23rd May.

This submission can be read in full using this PDF link.

As part of that submission and the good-will being felt from the CEO’s conversation – it was advised to the CEO that she could run with the submission for two months or so without interference. The intent was to give her a free reign with the content to see what she could achieve. That period has elapsed and I followed up with her on the 13th July with a lengthy conversation. I had been leaving messages from mid-June which all went un-returned.

The CEO I spoke to in the 13th July was not the same enthusiastic supporter of the FCATA program she was two months earlier. In fact – throughout the conversation that lasted the best part of 90min – she gave every indication that she had done absolutely nothing with the submission sent 2 months earlier. She stated that she had read the submission on a plane trip somewhere – she was in Canberra mid June and was then on leave after that until early July. Her return to work date was the 4th July – and I gave her a few days or so to return my messages – she did not contact me.

I phoned her office again after I read the Independent story published on the 7th July ’11. They also went un-returned. I again followed up with another call on the 13th July and Ms Desmond took my call – as stated we spoke at length about what progress had been made subsequent to her receipt of the 19th May submission and it became clear that she had nothing to offer. Not a single thing had been advanced. I broached the matter of the “Independent” story – and how the Mayor appeared to be out there claiming credit for everything he had opposed with regard to what the FCATA was trying to achieve.

The story in the ‘Independent’ newspaper was published on the 7th July 2011 under the heading – “Swimmers warm up with new pool heaters” – that story appears as an image file below:

Independent Story 7th July 2011

This story inflamed an already hot issue – The FCRC Mayor is a putz to try and take credit for any advancement on pool admission concessions that he reneged on in Sept 2010 – and continued to do so from that point onwards –

It was not until Ms Desmond became the CEO officially that she took a motion to council to have the ‘season ticket’ discount’s applied for pensioners. But even in that gesture – there was controversy – the 27% for a 6 month ticket and 30% for a 12 month ticket did not match the 50% daily concession already offered for rehabilitation access. That is why when I spoke with Ms Desmond on the 5th May that I chased her for a commitment for a better deal for FCATA members and she agreed as posted in the FCATA 5th May update.

In the aftermath of receiving the following message from Ms Desmond yesterday – some six days after we spoke on the 13th –

—–Original Message—–
From: Lisa Desmond [mailto:Lisa.Desmond@frasercoast.qld.gov.au]
Sent: Tuesday, 19 July 2011 7:14 PM
To: fcata@bigpond.com
Cc: Debra Moore
Subject: Progress

Dear Ian,

Following our telephone discussion last I have requested Deb to investigate and respond to me on the different concessions applied for single entry compared to season pass. Further I have requested Deb to complete a report detailing what Council is currently progressing or seeking funding for that will enhance the use and accessibility of the Pool. I mentioned a few projects which we recently received funding for in our discussions.

Further Council is happy to promote the new season pass concessions introduced (as a result of your representation to Council) widely to the Community so at they are aware of these concessions and encourage use of the facility for recreation and rehabilitation purposes. I would also suggest that you approach Wide Bay Transit for information on public transport schedules that service the pool.

Once I have received the information and report from Deb, I will contact you with the outcome.

Kind Regards

Lisa

Lisa Desmond
Chief Executive Officer
Fraser Coast Regional Council

I responded to Ms Desmond’s message rather hastily and that response is also posted below:

—–Original Message—–
From: Ian Bleys [mailto:fcata@bigpond.com]
Sent: Tuesday, 19 July 2011 9:57 PM
To: ‘Lisa Desmond’
Subject: RE: Progress

Hello Ms Desmond,

Thank you for your message …

I recall our lengthy conversation on 13th July and I made detailed notes as I’m sure you did as well.

Given the content of the information you provided in you message – a number of things come to mind –

  1. It is 12 months since I first took this matter to Council in a serious way – before that is was a few enquiries that ended up in the sending of a DVD presentation to Ms Moore in early 2009 – who after some weeks tossed the DVD – after some weeks I tried to follow up on what happened to my presentation and she told me I should take the matter up with Cr Muckan. (I have documented this in greater detail to Council previously)
  2. 12 months ago I became more serious in my endeavour and had several liaisons with Cr MucKan to pursue it further – this eventually led to a motion being put to Council to investigate the pool season ticket discounts for disability and pensioner patrons.
  3. The Council produced a report in response to a Council directive at their July 2010 meeting – that report was tabled at the Aug ’10 Council meeting.
  4. This Council produced report was a ‘dog’ report – in so much that it did not include any relative data to pensioner discounts that reflected other Council practices – it was also erroneous because no contact was made with any of the Council Pools to verify the data. The report thus presented was a misrepresentation of the data and whether it was done so deliberately is yet to be confirmed.
  5. This led me to conduct my own research and produce a separate report showing the glaring mistakes contained within the Council’s report – (report attached as PDF file)
  6. Ms Moore was involved in this dispute all the way up until Dec 2010 – as was Mr Smith and Mr Gaze – and a meeting with the Mayor was held in late Sept ’10 at which the Mayor gave an undertaking –
  7. That undertaking was dishonoured and the FCATA matter insured and you are probably up to date with most of what has happened since …

Your response today indicated that you are now awaiting new reports from Ms Moore before you can send me an update on what has happen in the 2 odd months you have had the FCATA submission.

I don’t have any faith in Ms Moore or Mr Smith and I have made this clear to you previously. In our 5th May conversation I told you of this and you agreed that I should deal with you directly – I can give you any number of examples or reasons for my mistrust of both Ms Moore and Mr Smith and the Mayor should you care or be interested …

In our 13th July conversation you offered to send me a letter outlining what FCRC has done to advance the FCATA cause – why is it now that you need to have Ms Moore compile a report to provide that information?

I told you that I needed to advise the 700 subscribed FCATA members and update them with progress that has been made. I indicated I needed this sooner rather than later – and yet you’ve taken a week to respond to our conversation and now I have to wait further for Ms Moore to do a report.

Ms Moors has had no interest in this program or the issues I raised with her for over two years. Why would I now have any faith in her being able to produce a report that advances the FCATA cause.

And in the interim – what have you and FCRC done with the FCATA submission in the last 2 months?

I am disappointed with the content in your response –

As previously mentioned I made detailed notes of our last conversation to which your message refers to and some of these notes are presented below –

  • – 13th Jly – spoke at length with Lisa Desmond – maybe 90 min … outcome FAIR
  • – Going to further review Disability rehab discount on season tickets i.e. daily 50% upgraded to offer season ticket discounts of 50% as well …
  • – Going to contact GATA and Gladstone COUNCIL to find out about daily FREE access …
  • – Going to go public with some media and promotional stuff on FCATA and its efforts to date via Council Newsletter …
  • – Does not want to offer different deal with FCATA and public – does not recall her undertaking to FCATA members … refer 5th May blog – check notes –
  • – Said she read submission but obviously had retained little knowledge of the detail contained within document – e.g. GATA program explained but she had little knowledge of program and many other issues raised during the conversation …
  • – Amenities upgrades for Tier 1 and 2’s to be taken to Council Oct 11 for approval – no guarantees
  • – Told her about Paul Neville’s offer to assist with stand alone pool project – the $6-$10 million cost – asked her to speak to Mr Neville about his offer to help with the project …
  • – She is going to send a letter updating what Council is offering and going to do about upgrades …
  • – She indicated sending me a letter outlining what Council has already conceded to do so I could post it on-line …

Further to your response – you make no reference as to whether you contacted Gladstone Council to find out about GATA and how they offer the ‘free’ access for pension card holders between 8-9 Mon – Fri – have you done this?

To further update you on my understandings of your undertaking re – ‘the better deal for FCATA members’ – during and from our conversation on 5th May – I blogged the details of that conversation the same day and they are pasted hereto for your reference:

They can also be read on-line and that post includes a copy of the Council minute – use link here – www.fcata.wordpress.com
____________________________________________
[COPIED FROM BLOG POST]

“… The good News delivered this week was very welcome. In case you had not heard – and I heard it from a Media call asking for a comment on the news – but on the 27th Apr the FCRC made a decision to grant Season Ticket discounts at the Hervey Bay Pool. The decision also called for negotiations to be entered into with the Maryborough Swimming Club (MSC) for similar discounts – MSC manage the Maryborough Pool. The full FCRC Minute of the decision is posted below:

I tried to contact the new CEO – Ms Desmond – her CEO appointment was confirmed last week – and with my previous calls since March having gone un-returned – I was not holding out much hope of an early return call. To my surprise MS Desmond called an hour or so later and I gotta tell you – the tone and conviction in the conversation during that call gave me renewed hope that there are public servants out there who understand civic duty. It was a delight to hear positive belief and to feel there was support for what this program is trying to achieve.

The conversation lasted 20 min or so – and Ms Desmond gave an undertaking that the discount offered via the Council minute above – will be bettered when the Council considers a new proposal from the FCATA for Tier 2′s and 3′s to access the pool between 7:30-9:00am Mon-Fri.

The understanding was that this would be for Members of the FCATA and who were independent and did not need transport or supervision whilst attending the pool.

This was a wondrous concession and made light of what the Mayor and his team had been posturing over for the last 9 months. It gave me the feeling that a new breath of fresh air just swept through the Council chambers. I would go so far as to say – that Ms Desmond has her own agenda and is prepared to lead – hopefully – Bevis Butthead and his group get out of her way.

Ms Desmond has asked for a new proposal outlining the FCATA agenda for the Tier 2s and Tier 3s and their access to the pool and beyond. That proposal will be sent within the next few days and I would expect discussions within a few weeks. Further posts on the proposal and discussions will be made here…”

[End of Post]
____________________________________

I go back to this 5th July post because when this blog was first posted – I sent you and all Councillors, Ms Moore and Mr Smith a direct link to this blog update – if you had a problem with its content then – you or nobody else from Council made any attempt to correct the information –

The data in this blog post is as how I recall our conversation. I have not misquoted you – and yet the undertaken given is something that has been lost in the ensuring months. That is your error – not mine –

As you can see from the tone of the 5th July post – you offered hope when all I have received in the 2 years of dealing with the Mayor, Mr Smith, Mr Muckan, Ms Hovard, and Ms Moore was a – ‘shutout’ – a ‘go away’ – a ‘we don’t help individual’s we only deal with incorporated associations’ – and now as reported in the media – [per The Independent 7th July pg-12] – the Mayor is out there taking credit for pool improvements and pensioner discounts for season tickets that would never have been on his agenda had it not been for the efforts of FCATA …

I take extreme objection to this and will be making representations to the Independent to have the context of the story corrected.

The Mayor opposed the discounts at every stage and you of all people knew this at the time … it was your motion that had the season tickets discounted back in April ’11 as your first act of business when you officially became the CEO … you had to have known about the Mayor’s continued objection to this matter.

No … Ms Desmond – you have not followed through on your undertakings given on the 5th May – you have not honoured your commitments – and given the length and breath of our conversation we had on the 13th July – the response you provided today falls far short of an adequate or reasonable response.

For your benefit I again – (the 4th time I have sent this document to Council) – have attached the report response to the Aug ’10 FCRC Report that was submitted to Council and on which every Council member voted in favour of – there was no discussion recorded on how the report was compiled and when I asked the question and enquired to who compiled the report and how it was compiled after I was told of the Council’s decision – I was dealt with sharply and with contempt by Mr Gaze.  It was very evident at that point that nobody was taking any notice of what I was trying to achieve.  From this point on – Council have done everything to obstruct this program up until I had the conversation with you on the 5th May 2011 – or so I thought.

When I established this Council report was grossly incorrect in its representation of the data – and for what it did not include – I did research and compiled my own report and sent it to All Councillors and Mr Gaze.

The attached report – [linked here] – proves beyond any doubt – and as we discussed briefly in our Feb ’10 meeting – to which you also cut me short because of your time constraints at that meeting – and again last week – FCRC Council were negligent in their duty of care and responsibility in compiling that report – they did not do their job – and as a result they reported erroneous data to which Council made a decision and made this issue all that more difficult to present to Council.

This Council error has never been corrected – and perhaps I should have focused then in having the actions of Council at the time bought to the attention of the State Minister for Local Government to have the matter exposed – and Council made accountable for their own failings in not having done any due diligence on the report before it was presented to Council.

At the time I became focused on the bigger picture (FCATA) – having discovered the GATA program as part of my own research – but your want go back to the same people who were responsible for producing the first erroneous report astounds me –

I raised with you your undertaking re – ‘for a better deal for FCATA members’ in our 5th May conversation in our recent conversation – you were unsure about the undertaking – I am not – you gave a clear indication that you would offer a better deal for FCATA members to access the pool than what was announced in your season tickets discount dealt and I reported it at the time.

I believe that you did not fully understand the background to this issue at our Feb ’11 meeting, and again when we spoke at length a week ago – and I believe you still don’t have a full understanding of the background and what this issue is all about – please do not underestimate my resolve – I would be happy to once again go over the history first hand at a sit down meeting – but then I would also ask myself why did I write all those detailed and expanded commentary messages – and send them to you and everybody else at Council if they were not really read or understood.

I gave you an undertaking that I would leave this with you for 2 months in our 5th May conversation and see where you went with it – well – if your letter below is representative of where you have taken this matter in that agreed time-frame – it is a very sad failure –

You going back to Council staff to once again do a report is where this matter was 12 months ago when Mr Muckan went that path that ended up with Council requesting a report – this matter has surely progressed from their in my mind – but sadly – You and Council are looking at another diversion rather that someone at Council stepping up and taking responsibility for a long term discriminate Pool admission policy that disadvantages pensioners and the disabled.

I am now intending to take this further using media and whatever other avenues that are available to advance this cause and highlight your Council’s extreme inability to deal with this matter.

If the content of this message pushes you to an ‘anger’ response – then I’m content with that and advise that perhaps you now know how it feels to be treated with utter contempt – and represents a reflection of how I feel you and your Council has treated my issue.

I ask you – what have you done personally since your received the 19th May ’11 submission?

How have you progressed with the requests made with regard to the FCATA submission in the 2 months you have had the submission … discarding the last week …

I have not sent this message to ‘All Councillors’ or other specific targets as yet – but will be doing so unless I get a more urgent response that fully addresses the submissions information and your Council begins to take this issue with the seriousness that identifies with the 20,000+ disability and aged pensioners living in the Fraser Coast region.

Regards …
———————————————————————————————–
Fraser Coast Aqua-Therapy Association – Proposed Contact Information:

This post is to update all FCATA interest members to the current status – I feel that this Council is as inept as ever and has no real interest in addressing the self-help needs of the 20,000+ disabled and aged pensioners in any real or meaningful way.   The Aqua Therapy program cannot proceed without Council becoming involved and I have spent more that 30 months trying to convince them so.

There is a Council election in the next 9 months or so and I urge you all to take this FCATA program to all your local Councillors – their collective E-Mail for messages is linked here: All Councillors

Please send your messages to your Councillor protesting their handling of the FCATA submission and its attempts to get the FCATA program up and running.

There are a number of Councillors who will face a difficult time getting re-elected – there are 20,000+ pensioners living in the Fraser Coast region – 20% of the population – they have a voice and the Council need to be made aware of just how loud that voice can be.

Ms Desmond may be swamped with other issues – but then that is why she receives a paycheck in excess of $250k p/a  – that is supposed to reflect her ability to deal with issues like this – her dealing in this matter has sadly failed given her responses over the last 2 months.

Who appointed her – are they up for the Job?

Are any of the Council members worthy to hold their position?

I’m yet to find one in all my dealings with any of the Councillors I’ve met in relation to this matter – they include – Muckan, Hovard, Hawes, Brooks, and Mayor Kruger. It is just deemed as not a relevant issue on their agenda.

So once again – I urge you to contact your Councillor and make the complaint … the link to the each Councillor’s e-mail address is here

________________________________________

FCATA Web Master …

F.C.A.T.A. – Update 5th May 2011

Fraser Coast Aqua Therapy Association

Headline: “F.C.A.T.A. Update:”

Title: “Council agrees to Pensioner Discounts…”

Post Date: 5th May 2011 …

Article by: FCATA-Web-Master

___________________________

The good News delivered this week was very welcome. In case you had not heard – and I heard it from a Media call asking for a comment on the news – but on the 27th Apr the FCRC made a decision to grant Season Ticket discounts at the Hervey Bay Pool. The decision also called for negotiations to be entered into with the Maryborough Swimming Club (MSC) for similar discounts – MSC manage the Maryborough Pool. The full FCRC Minute of the decision is posted below:

ITEM NO: ORD 11.13 FRASER COAST REGIONAL COUNCIL ORDINARY MEETING NO. 7 WEDNESDAY 27 APRIL, 2011SUBJECT: FEES AT THE HERVEY BAY AQUATICCENTRE DIRECTORATE: COMMUNITY & DEVELOPMENT

RESPONSIBLE OFFICER: ACTING CHIEF EXECUTIVE OFFICER, Lisa Desmond

AUTHOR: ACTING CHIEF EXECUTIVE OFFICER, Lisa Desmond

DOC NO: #2021222 LINK TO CORPORATE / OPERATIONAL PLAN:

1. PURPOSE

The purpose of this report is Council approval for the introduction of a Pensioner Concession Season Pass at the Hervey Bay Aquatic Centre.

2. BACKGROUND & PREVIOUS COUNCIL CONSIDERATION

Council considered a report on the provision of pensioner concessions in August 2010 following an enquiry regarding Council’s position on concessions for pensioners, especially season tickets for disability pensioners.

The current fees and charges provide for a $1.85 (Adult Entry Fee $3.70) for a Holder of a Disability Pension Card or Health Care Card which required a letter from a Medical Doctor certifying that aquatic activity is a requirement of rehabilitation.

In addition Season Passes are offered Half Yearly (Adult) – $164; All Year (Adult) – $293.00

A comparison with other nearby Councils Fees and Charges identified that there was no consistency in the setting of fees and charges and those that apply a discount also only on single admissions. The opening period affects the cost of a season ticket and those that do provide a season ticket do not provide a discounted ticket.

 3. PROPOSAL

That Council introduces a Pension Concession Seasonal Pass for Seniors &

Commonwealth Pension Card (blue) and Disability Pension Card holders at the Hervey Bay Aquatic Facility as follows:

27 APRIL 2011

Season Passes

1. Half Yearly (Pension) – $115 (Summer 1 Oct – 31 Mar/Winter 1 Apr – 30 September)

2. All Year (Adult) – $211 (1 October onwards)

That Council has discussions with the Maryborough Swimming Club about proposed fees for 2011/12 to include a Pension Concession Seasonal Pass.

4. FINANCIAL & RESOURCE IMPLICATIONS

The introduction of the season pass is expected to have minimal impact on revenue.

5. CONSULTATIONExecutive Manager – Community & Culture Councillors

6. CONCLUSION

That Council introduces a Pension Concession Seasonal Pass at the Hervey Bay Aquatic Facility and undertakes discussions with the Maryborough Swimming Club about proposed fees for the 2011/12 year to include a Pension Concession Seasonal Pass at the Maryborough Aquatic Facility.

7. OFFICER’S RECOMMENDATION

That Council:

1. Introduce a Pension Concession Seasonal Pass for Seniors & Commonwealth Pension Card (blue) and Disability Pension Card holders at the Hervey Bay Aquatic Facility as follows: Half Yearly (Pension) – $115 (Summer 1 Oct – 31 Mar/Winter 1 Apr – 30 September) All Year (Adult) – $211 (1 October onwards)

2. Discusses with the Maryborough Swimming Club about proposed fees for the 2011/12 year to include a Pension Concession Seasonal Pass at the Maryborough Aquatic Facility.

ATTACHMENTS: NIL

Itried to contact the new CEO – Ms Desmond – her CEO appointment was confirmed last week – and with my previous calls since March having gone un-returned – I was not holding out much hope of an early return call.  To my surprise MS Desmond called an hour or so later and I gotta tell you – the tone and conviction in the conversation during that call gave me renewed hope that there are public servants out there who understand civic duty. It was a delight to hear positive belief and to feel there was support for what this program is trying to achieve.

The conversation lasted 20 min or so – and Ms Desmond gave an undertaking that the discount offered via the Council minute above – will be bettered when the Council considers a new proposal from the FCATA for Tier 2’s and 3’s to access the pool between 7:30-9:00am Mon-Fri.

The understanding was that this would be for Members of the FCATA and who were independent and did not need transport or supervision whilst attending the pool.

This was a wonderous concession and made light of what the Mayor and his team had been posturing over for the last 9 months. It gave me the feeling that a new breath of fresh air just swept through the Council chambers. I would go so far as to say – that Ms Desmond has her own agenda and is prepared to lead – hopefully – Bevis Butthead and his group get out of her way.

Ms Desmond has asked for a new proposal outlining the FCATA agenda for the Tier 2s and Tier 3s and their access to the pool and beyond. That proposal will be sent within the next few days and I would expect discussions within a few weeks. Further posts on the proposal and discussions will be made here.

F.C.A.T.A Update – 29th Apr 2011

Hi all –

I have held back this post until after the Easter break – all to give the FCRC Councillors no excuse for not responding to a recent invitation to learn about the FCATA – as opposed to what they hear from third parties.

Unfortunately – it bought only a single Councillor response and I have to say – this Council remains in ignorance and just do not want to hear or learn from the public about what is needed in their community.

The link below is to the April FCATA News Letter and it is in WORD format.

April Newsletter with Petition 20110420

Please read the Newsletter and if you can help with the attached Petition – any assistance would be greatly appreciated.  All the news to date is included in the Newsletter –

FCATA Update 29th Mar 2011 …

March 28, 2011 Comments off

Hello all,

Yesterday was a watershed day in many ways …

  • First off in the morning there were on camera interviews with Channel 7 and Channel 9 who have come in response to a call to help spread the word about the program to the community.  Both Channels have indicated they will be airing the interviews last night – interviews can be seen using the links below – files are compressed .avi file format and run for about 90sec –
  1. Channel 7 Local News Story
  2. Channel 9 Local News Story

The comment I will make on the record and on the content of these interviews is that there are no versions of the truth – I challenge the Mayor to deny he gave an undertaking during a meeting in Sept 2010  to address the issue of ‘concession pool’ prices.

The undertaking given was the Council would not wait until the next round of budgets to move on ‘concession card’ discounts – his comments in the linked interviews above were not an honest reflection of the commitment he gave during that meeting – his other interview comments were a muddied version of the truth – he was playing politics –

I call him to account for his comments – he cannot deny that he shook my hand and looked me in the eye and said: ‘No – we’ll do something now’ – in response to his Director Community Development’s suggestion that they do a review in the 2011-12 budget.  The offer he did make has been documented at this site previously –

As to what other information he spoke about – the man is unconscionable and still has no comprehension what this program is about an can offer to the Fraser Coast Community …

  • A registered participant who contacted the Federal and State Members – and a Councillor – copied to me the return comments by Councillor Brooks who I call a flip-flopper – and to ensure she is not misquoted – her response is pasted hereto in full –

sent 25th Mar:

Sue,

My partner Neville, is unable to walk very much at all, due to significant problems with his health, To have something like this in Hervey Bay for people with disabilities would be wonderful and is urgently needed, Please support this

for me, as a carer I am not getting much attention and help from anyone as it happens.

__________________________________

response 28th Mar: from Councillor Sue Brooks

I hope Mr Bleys is successful in launching a group. I am sure Council will provide support to any such group once it is created.

Take care, Sue

___________________________________

further reply to Cr Brooks:

sent 28th Mar:

Thanks Sue, my understanding is that the Fraser Coast Council has not been very supportive of the issue

____________________________________

28th Mar – final response from Cr Brooks:

This is just not true. Mr Bleys wants Council to create the group and support it etc and this is not what Council does. We require the community to create the interest and/or bring it together and then we can work out ways to support it. Mr Bleys is doing a great disservice by running Council down. I believe he is not helping his cause and is not understanding the Council commitments properly. We do not have the resources to go out and create this group but if the community does, we will help as much as we can. We have always said this!

Ta, Sue

PS It is not just about entrance fees to the pool…

____________________________________

I sent the following message to All Councillors and Lisa Desmond yesterday after I received the Cr Brooks information:

To – All Councillors and Ms Desmond –

You are advised that the Cr Brooks comments are completely incorrect and misguided –

_________________________________________

For some history please read the attached file sent to All Councillors in Sept 2010 – a summary version appears below:

the file can be read using this link:  Pool issue 20100922

  • Two years ago I contacted Debra Moore with a DVD about the non existence of ‘concession card’ discounts for pool admission.
  • Ms Moore said there was nothing she could do and suggested I contact Cr Muckan – I left several message for Cr Muckan over a matter of weeks and he replied to none of them.
  • I again contacted Cr Muckan via e-mail to raise the same issue again early 2010 –
  • That resulted in a Council meeting in August last year – see attached file for Council minutes and responses …
  • Council requested a report on ‘budget impact’
  • Council report does not respond on ‘budget impact’ – but quotes erroneous numbers for other Council pool admission fees.
  • Council report proved to be false in its information –
  • My own report submitted –
  • Mayor requests meeting
  • Mayor gives an undertaking to fix the problem –
  • Mayor gives me a personal invitation to pay the full and general admission price on a monthly basis – no discount to the general public price –
  • This monthly payment plan is already available to the General Public
  • During research for report – Gladstone Aqua Therapy program is discovered –
  • Approach made to Council about supporting a similar program –
  • Council advise they cannot support a program or establish such a program –
  • Federal Funding grant ‘Healthier Communities Initiative’ canvassed with Council as being a possible funding option for program
  • Council advise the funding application they are preparing and the parameters they understand the funding to be made available under – do not suit the proposed aqua-therapy program –
  • Further research undertaken with Carer groups and they all suggest to apply for funding under the ‘Healthier Communities Initiative’ – submissions for this Federal grant closed on teh 4th Feb 2011 –
  • Back to Council and told that they cannot become involved with the aqua therapy program – it has to be established by the community before council can get involved –
  • Further research done on establishing an aqua therapy program on the Fraser Coast undertaken –
  • Council again approached on pool access and cost question –
  • Council indicate they will negotiate pool access and cost when Management Committee formed –
  • Council informed that no funding applications can be made until Council give undertaking to support the program with pool access and a known cost for that access –
  • Council refuse to answer further correspondence or return phone calls –

Council are aware of my own disabilities and their restrictiveness – yet they offer no logistical support to help establish a program that would benefit a great many number of people living in this community – forming a Committee to manage what will become a $500-$750k annual budget requires people with some experience and financial ability.  The people who will benefit from this program will be able to provide some volunteer type help – but as for being able to serve on Committee and manage a budget, staff and the logistical support required for this program requires people with relative experience.

I do not have the ability to go and knock on doors seeking Community leaders to become involved with this program – all my efforts to date have been made largely over the internet – some small media help and by phone – in fact there have only been three councillors who has made any attempt to contact me in relation to this program – and I would go so far as to say  –  collectively – they and the rest of the Councillors take no responsibility for voting unanimously on the Council produced report last August – they got it wrong then – and they have it wrong now –

As a Council – of course they can act to better service their local community – they just choose not to when it comes to the aged – the disabled and the concession card group on this issue …

Why should they wait for this group to form their own committee and structure a program and then approach Council to beg them to help – why the hell don’t Council be pro-active in helping this Group help themselves.

Cr Brooks’ comments are naive in the extreme and are indicative of just how Council and Councillors recognise this large demographic group living in their community – they need Council to provide initial support by providing pool access and a costing for that access to help get the program up and running.

Carer groups have large Administration and funding behind them – this program does not have that – everybody says this is a great program and is needed – yet nobody at Federal, State or Local Council wants to become involved at the base level of formulation and getting this program up and running – the question is why?

This Council provides a budgeted General Public pool subsidy in excess of $250K per year – what do they provide for the ‘concession card’ group for pool subsidy – zero  support – if they matched the general public subsidy – then the program has a base level of cost funding to make application for Federal and State funding.  That level of support would encouraging funding from other groups –

If the only thing stopping them from making a commitment like that is that they want to deal with a Management Committee – then I say bullocks – this is a genuine attempt to do good community work and if council cannot see they – they are blind –

I do hope this clears up the misleading information Cr Brooks has put forth in her response …

She has continually got her facts wrong and completely off topic when she has responded on this issue with me in the past – any support she has offered to date comes as a flip-flopper and has had no real contribution to where the program is currently –

Regards … Ian Bleys.

Let me say further –

  • The Council have had 2 years to address any moral and conscious position they personally may have in ‘not’ offering ‘concession card’ discounts to pool users – and they have not budged – this is not something that has just suddenly arrived at their front door – the Hervey Bay Council had never considered the issue of ‘concession card’ discounts prior to the amalgamation – yet the Maryborough Pool according to my research did offer concession card discounts –
  • In the 2 year period this matter has been on the FCRC doorstep – the Council have given the ‘general public’ a budgeted $500k in subsidised admission prices – and not a thing for ‘concession card’ holders using the pool.
  • When Cr Brooks says it is not just about entrance fees – she is right – it is about how a Council she serves on and supports – can be so blatantly prejudiced against the ‘concession card’ demographic on pool admission prices – when the  same Council can offer ‘concession card’ discounts of varying degrees on so many other Council services in the area –  [i.e. Council Rates – Bus operators operating under Council Tenders – Brolga Theatre – Maryborough and Hervey Bay Shows – and I am sure there are others.  In addition electricity suppliers offer discounts – as to private local business’s – tradies – Supermarkets – some Professional services etc ] –
  • What is the problem in expecting this Council to fall into line with every other like Council up and down the QLD coastline and offer pool discounts to the ‘concession card’ holders.
  • It is not like this group is going to the pool for leisure activity – they are going for exercise and the need to use the pool to assist with their mobility issues.

No – the Fraser Coast Regional Council are wrong and they also run the risk of the State Member for Local Government becoming further involved over the State Disabilities Act 2006 – and with reference to the following sections as a start … : [the Act can be downloaded via this link: http://www.legislation.qld.gov.au/LEGISLTN/CURRENT/D/DisabServA06.pdf ]

  • Part 1 – Division 2(6-8) [Objects]
  • Part 2 – 18 [Persons encouraged to have regard to human rights Principle]
  • Part 2 – 19(3-5) [Persons encouraged to have regard to human rights Principle]
  • Part 2 – Division 2(20–33) [Service delivery principles]
  • Part 3 – Section 34 [Minister may make disability service standards]

The FCRC presides over the highest per capita number of disability pensioners in QLD – yet it is a Council that does not recognise what this really means.  The pool provides such relief for and assists in so many ways to aid this group – they have never thought to help this group in this way –

Councils reasoning is they believe someone else should put together a program for this group of disadvantaged persons.  Yet late last year when a local carer tried to instigate a Learn to Swim program for a disability group – the Council chose to refused them access even though it was independently funded and staffed away from the pool staffing resources.

The Council does allow private physio’s to bring their clients to the pool because the pool does not offer this service.  They also allow privately conducted water aerobics and other exercise programs on a private ‘pay as you’ use arrangement the persons conducting the program.

The Council has very strange attitudes to the whole ambit of disabled and aged persons using the pool to keep fit and help with mobility issues – as long as you pay the general public price – you can use the pool.

That attitude does not run consistent with what it does for ‘concession card’ users in other Council services and amenities.  I dare say that the Council policy on this issue is flawed in a way that Council do not understand what the pool offers and can mean to those wanting affordable access to manage their mobility issues.

Have you had enough of this Council?  Contact your Local Member and give them a serve – their contact details can be found at this link:    http://fcata.wordpress.com/contact-info-for-federal-and-state-members-local-councillors/

________________________________

To change the target away from the Council for a period as advised by a mentor – I turn to the positives of the week –

  • I will be making a few calls during the week to approach some people about serving on an interim steering Committee – looking for 4-5 people to serve until the first General meeting.
  • The Gladstone Aquatic Therapy Program President intends to make a trip to Hervey Bay to attend what looks like a delayed General Meeting to be held on the 5th May 2011.
  • It is very important that the meeting be delayed until this time – the lady who set up the Gladstone program now residing in Hervey Bay has indicated today that she is prepared to become part of the initial FCATA steering Committee – she is away for most of April.
  • Carol has been advising me on so many matters relating to this program – but not the Council bashing stuff – that she will be an invaluable asset to the program.   She is a qualified nurse and started the GATA program off over 22 years ago – she is very familiar with Council problems coming to terms with a program like this.
  • The steering Committee will be looking into the registration of the Association and its Incorporation – and will present a different face to Council to hopefully bring about changes to their resistant position.
  • I looked to the number of Respite Carers and their preliminary estimates and the number is approaching 200 – I have over 60 individual Interest Notifications and this is fast approaching the bottom side of initial target estimates of 300-500 in this initial interest stage.
  • This is but a fraction of the 5,500+ disability and the 14,000+ aged pensioners living in the area.  Hopefully the media stories on TV last night will carry the message out to a greater number of potential users of the program.

Cheers all ….

Categories: F.C.A.T.A. Blog Page

25th Mar Update (FCATA): Some response comments …

March 25, 2011 Comments off

Below are a cross section of some response comments from Interest Notifications received to date:

from Kay: …This is a disgrace re the council. I am only one disabled person with a small voice.  However, we could take council to the cleaners through Disability Services – discrimination against the aged and disabled is a hot pot. I am sure that council would not like to have a case against them for DISCRIMINATION.  Just a simple thought from me.  Behind you all the way.

__________________________________

from Audrey: … I would be delighted if there could be aqua therapy for the elderly and disabled in Maryborough.  I am nearly 77 and suffer from bad arthritis in the feet and knees, and my back is no good at all.  I am constantly on pain killers.

__________________________________

from Cherie: … There are many people  that use the Maryborough heated pool throughout the day, probably more in the morning,  that may not know about this proposed program.  Perhaps if you could put up notices at the pools themselves where people can see this , it would let many more people know about what you are planning to do.

I try and do my own form of “Aqua aerobics” to work on keeping fit, and lose weight, to hold back encroaching health issues, so I am very much in favour of, and want this program in Maryborough. Being an old age pensioner, I cannot afford to go to professionally run classes.

and another from Cherie: … I can think off hand of at least 20-30 people who are regular exercises (am) at the Maryborough pool who would be very interested. If you had someone at the heated pool weekdays  from 6am (I think that’s when it opens) till 9:30 -10 am, and personally hand out the Interest forms.  Then for all the others that come during the day,  hopefully they will see the poster, if Adrian (Pool manager) is willing to put it up.

__________________________________

from Marie: … Member of Day to Day Living Program and interested in participating as part of our group activities, suffer from Depression and feel that this program would benefit my recovery

__________________________________

from Janet: … I have a permanent disability and although I do not mind volunteering, I work part time and would like the opportunity to attend these sessions myself to improve my fitness and mobility and do not see myself being able to assist people from teir 1.  A phone number would be useful to ask further questions and gain more information.

__________________________________

from Cassandra: …  Hi, I’m not sure if this is the sought of interest you are seeking at present but I would be very interested in teaching your participants of the learn to swim program in any capacity.  I have complete my Austswim qualification and my Infant aquatic qualification and if i thought i could be involved in this opportunity in some way I would be interested doing my Disability Aquatic qualification.  Would appreciate any feed back

Kind regards and good luck with all your organising.

__________________________________

from Sarah: … I moved here 3 months ago from Sydney.  I am hoping that by the time you are up and running I will be 100% free from severe back pain. I chose to take a year off work without pay to get into an exercise and fitness routine and was fed up with only being offered medication instead of alternative treatment. I now do water aerobics, cycling and swimming and managed to landscape my entire gardens, by myself.

I wish i had known about such a group when I was at my lowest. If I can help at all, please let me know. I will hopefully be able to help physically and know from first hand experience the frustrations of ‘immobility’.

Good Luck with your project, most people would not understand what commitment and time it takes to do such a thing.

__________________________________

from Pat: … Country Community Options support many individuals with a disability that would receive great benefit from this program. I can be contacted on the above number and would appreciate some further information.

__________________________________

from Casey: … I dont have a disability but I would like to express my support for this program and offer my assistance as an individual in possibly helping to raise funds/awareness get more people on board

__________________________________

There has been numerous phone conversations over the last eight weeks or so and the stories they revealed were both uplifting and encouraging – if only Council could hear them all …

Please keep your comments coming …

cheers … Ian.

Categories: F.C.A.T.A. Blog Page

FCATA – Blog 7

January 20, 2011 Comments off

Hello all,

(updated 23rd Jan 2011 10:00am)

This site has moved to a new address, please click on this link to transfer to the new Fraser Coast Aqua Therapy Association site.  Please click the links provided to post your comments at the new site.  No further administrator Blogs will be posted at this site.

Please remember to update your ‘bookmarks page when you transfer to the new site.

regards … bleyzie.

—————————————————————————-

Hello again,

Just wanted to update you all about the efforts to contact all the Carer groups in the area.  A number of Coordinators and station Managers are still on leave or still involved with flood relief efforts.  I have been given a number of contact names and numbers and that is a task set down for the end of this months when things have hopefully settled everywhere.

QLD Disability Services have been very helpful and encouraging and their efforts are very appreciated – well done Casey and Natalie –

The list of Community Groups that may be able to assist with distributing information about the program to their members and potential users of the program include:

——————————————————-

Maryborough Pensioners Assoc Inc.

Raise funds for benefit of pensioners, take active interest in pensioner welfare, provide a centre for member and public activities

Address: 84 Adelaide Street, MARYBOROUGH , Queensland , 4650.
Mr Fred Livermore – Phone: 07 4121 4388 – 

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APSL – Australian Pensioners & Superannuants League

Social card evening of 500. Bus routes on Main St and coles/woolworths-1/2km from hall. Full range of different activities for all to enjoy.

Address: 61 Hunter Street, Pialba , Queensland , 4655.
Phone: 07 4125 6960 –

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Blue Care – Community Care Packages

Provides care to frail, elderly people in their own homes.

Address: , Hervey Bay , Queensland , 4655.
Ms Bev Keleher – Phone: 07 4197 7223 – Fax: 07 4124 0415

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GEMS Group for Emotional & Mental Support

Mental health support& respite, day group, recovery in a safe environment. buddy support, leisure activities-resources , meet mondays & wednesdays.10
Address: 103 Hammond st, Urangan , Queensland , 4655.
Phone: 07 4125 4215 – Fax: 07 4125 4215 – Mobile: 0432608580

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Blue Care Fraser Coast Respite Services – Hervey Bay

Domestic assistance; Other services: in-home respite, emergency respite, center based respite care. Care is available seven days a week.

Address: 141 Long Street, POINT VERNON 4655, Phone: Ph: (07) 4197 7266  Fax: (07) 4197 7298 Mobile: 0409 498 651 Email: l.ruhl@bluecare.org.au

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Centacare Fraser Coast

Domestic Assistance.  Other services: Personal care, in-home respite, social support. Run group activities in Maryborough and Hervey Bay and also provide 1:1 support. Hervey Bay, Maryborough and surrounding townships.

Address: 152 Boat Harbour Drive, HERVEY BAY 4655, Ph: (07) 4194 0172 Fax: (07) 4194 0175 Email: c-carefc@bigpond.net.au

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If anyone reading this BLOG has a connection with any of these groups, it would be very helpful if you could use your connection to introduce me to talk to them about the program …

If you can help in this regard – please drop a message to fcata@bigpond.com

thanks … Ian.
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For ease of access – the FORM to allow submissions of INTERESTs in the Aqua Therapy program is now being included at the end of every post – Please if you are interested in being part of the program – as a volunteer or a participant – please complete the form below.  Please note: These are just indication of interest – nothing is committed or being asked of anybody who responds.

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Thank you for completing this questionnaire and indicating your interest in this proposed new Community service for the Fraser Coast region.

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Categories: F.C.A.T.A. Blog Page

FCATA – Blog 3

January 19, 2011 Comments off

Good news tonight … late this afternoon I received an e-mail from Lisa Desmond, Acting CEO and she sent me a copy of the Pool’s operating Budget for 2009-10 and to date for 2010-11.  The data these budgets contain allow you to draw a very different picture to that concluded by the summary numbers appearing in the Councils Annual Budget publication.  Mayor Kruger had denied me access to these reports an I quote:

‘ … The Council operates the pools as a community service obligation to the Fraser Coast Region as are many other services that Council provides. …   … Whilst Council could process your request under RTI, [Right for Information] you may still not get the figures that you are seeking due to possible exemptions under the RTI Act due to information which may be subject to ‘tendering arrangements’ in the near future. … ‘

I appealed the matter to the State Minister for Local Government … Ms Desmond’s communication this evening has produced the budgets asked for, and I thank her for that.

The other bit of good news was that Mr Peter Smith [Director Community & Development, Fraser Coast Council], rang me late today as well.  I had left 3-4 messages for him over the last 7-10 days – and with the flood issues and concerns – I was not really expecting a return call any time soon.  I had also been a bit rough on Mr Smith leading up to the Christmas break re the ongoing battle over the concession-card discount matter.

Mr Smith informed me that he thinks that the Fraser Coast Council has applied for a Federal funding grant under the Healthier Communities Initiation due for submission by the 4th Feb 2011.  He also was quite helpful when I asked if I could see the application to get an idea of what will be required in 2013 when the FCATA plans to make its formal application.  He intends to chase all that up tomorrow and if the flow of data happens – perhaps we just might start to see some positive responses from Council in the next month or so.

And yes, there is another good piece of news – Cr Sue Brooks – someone who has gone toe-to-toe with me as they say – has also done a back-flip.  With all the good news yesterday with the cold-calls to the Carer Organisations I made, I sent a thank-you message to them all for showing their interest and giving them some more background detail about the program.

I sent a copy of that message to ‘All-Councillors’ and to a few other people who are on the mailing list as well.  Cr Brooks then saw fit late last night to liaise with the same Carer people the message was sent to with the following message:

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‘ …  Speaking personally I believe Council will give whatever support it can to such a programme. Community based organisations have opportunities to apply for funding under the Council grants programme and Council can assist in other ways also. My understanding is that at this time Council does not have the capacity or priority to actually form or run such a group itself.
In relation to pool entry prices our pricing is, generally speaking, reasonably cheap compared to other public pool facilities and Council will be setting pool entry prices every year as part of the budget process. So it is possible that Council will alter pool entry pricing in the future.
I wish Ian every success in developing this programme as I do believe it would be beneficial to many residents.
Cheers, Sue
Councillor Sue Brooks
Environment portfolio
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Sent from a Fraser Coast Regional Council BlackBerry Wireless Handheld … ‘

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I am not too sure what Cr Brooks thought she was doing – but I certainly believe she had good intentions when she made a decision to liaise with these contacts.  In essence – her message represented a complete back-flip to her last lot of messages she sent me only 1-2 days previously.  I could make an assumption – but I won’t.  But I am thankful Cr Brooks appears to have come some way from her original positin.

Tomorrow is another day and it starts early – the ABC Wide Bay interview playback that was to be on this morning – is now on for tomorrow morning.  Hopefully that will give some more coverage and I think the Chronicle might be doing a follow up to correct a few of the Council spokesperson’s mis-truths published today.

The feedback has been all a big positive – except for what I suspect as a couple of ‘plant’ comments to the Chronicle’s story today.  With the follow-up – that should communicate the correct data.

cya  … bleyzie.

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For ease of access – the FORM to allow submissions of INTERESTs in the Aqua Therapy program is now being included at the end of every post – Please if you are interested in being part of the program – as a volunteer or a participant – please complete the form below.  Please note: These are just indication of interest – nothing is committed or being asked of anybody who responds.

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Thank you for completing this questionnaire and indicating your interest in this proposed new Community service for the Fraser Coast region.

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Categories: F.C.A.T.A. Blog Page

FCATA – Blog 2

To further update the data supplied by the Council spokesperson, and as published in the Fraser Coast Chronicle on the 19th Jan ’11, the following  comments were made:

” … Council said daily entrance fees were half price for pensioners, cutting the $3.70 fee to $1.85.

“The full year season pass is $293 – applicable to everyone,” a spokesperson said.

“Visiting the pool four times a week for a full year would cost $1.40 a visit using the season pass. …”

By comparison, and using all the Regional Councils between Brisbane and Mackay, the mean yearly price for a season ticket among all those Council pools is above $400.  It is more expensive in regions south of Fraser Coast, and  gets cheaper as you go north.  They all offer some discount ranging from 50%-20% for aged and disability concession card holders.  They don’t require a Doctors certificate – and if you take Gladstone as an example – all concession-card holders can swim free between  8-9 am,  Mon-Fri.

The bigger picture is to try and keep the aging and marginalised population exercising … it will save the Australian economy $100’s millions in short term reduced medical expenditure.  Fraser Coast Council is currently the most discriminate Council when it comes to recognising this statistical fact.  They should be doing everything they can to encourage this aging and disadvantaged to try and maintain their independent living lifestyle for as long as possible.  It will save the public purse $billions in the long run.

The subsidy asked for when Council was approached for the ‘concession-card’ discount was around $1000.  The Councils 2010 budget show the Hervey Bay pool had a $680,000 running cost shortfall.  Some of this is infrastructure appropriation, however, it is still $100’s thousands of dollars being spent to subsidise the ‘general public’ entry cost into the pool.

Linked below is the Council’s request for a report on the ‘budget – impact’ of altering the concession-card entry price for season tickets.  The Council produced report is also included in the summation, as is a researched response report that actually contacted every Council pool and spoke to someone and extracted the information about their ‘concession-card’ and ‘general-public’ entry costs.  The information destroyed the creditability of the Council’s own report.   As a response the Mayor arranged a hasty meeting and made a statement to ‘do something now’ to address the problem.

The Mayor had one of his staff offered me a special deal where by I would be the only one the receive the deal – he said I could pay the season ticket price on a monthly basis – yet it would still cost the same as the ‘general-public’ ticket cost.  This Council would not give up a $1000 to help the current users who purchase season tickets.

Link to Council Report on Pool Pricing, and the response report:

Pool issue 20100922

bleyzie …

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For ease of access – the FORM to allow submissions of INTERESTs in the Aqua Therapy program is now being included at the end of every post – Please if you are interested in being part of the program – as a volunteer or a participant – please complete the form below.  Please note: These are just indication of interest – nothing is committed or being asked of anybody who responds.

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Thank you for completing this questionnaire and indicating your interest in this proposed new Community service for the Fraser Coast region.

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Categories: F.C.A.T.A. Blog Page

FCATA – Blog 1

This is a first blog for the Fraser Coast Aqua Therapy Association.  It is made available to all interested parties, i.e. potential participants, volunteers, professional therapists, and the like who want to be involved with this program.

The program is to help and offer Fraser Coast marginalised residents who suffer from handicaps, disabilities and assorted mobility issues, an aqua therapy based program.  The program is enough interest is generated will apply to the Federal and State Governments to become part of their Healthier Communities Initiative program.   This FCATA program is a ‘not for profit’ project – and we are currently seeking ‘indications of interest’ from local residents on many levels.  These levels might include potential participants, volunteers,  fund-raising, serving on Committee, helping with transport and pool activities, it might be in Web site administration, or Government Grant and funding applications.  This is a start-up program and any advice about your interest level is most welcome.

Indications of interest will stay open through to the end of March 2011.

That message started this morning  – 19th Jan ’11, when the Fraser Coast Chronicle ran a story, about an issue associated with the program – it can be viewed using this link.

This story is a start and will hopefully draw broader community interest.

This post is all about the positives that a program like this will and can do for the Fraser Coast region.  It will be a better and more successful program if Council can support the program.  Efforts to date have not been encouraging – and regardless of comments made in the linked story above – there is evidence from Council to the contrary.

A big issue will be how Council responds to its pool pricing structures for ‘concession card’ holders now that its discriminate policies toward this demographic has been exposed.  The daily entry discount mentioned in the story is not a concession or disability card discount, but a ‘rehabilitation discount’ that can only be obtained if it is accompanied by a Doctors certificate. That point is important on the context of this Council’s pool pricing policy.  Without that Doctors certificate – nobody gets a discount to the ‘general public’ admission prices.

By comparison, Gladstone Council provides ‘free’ access to their Council pool between 8:00-9:00 am  – Monday to Friday, for all or any concession card holder.  They also have an Aqua Therapy program that has been running for 22 years.  Their program is funded under a Home and Community Care program (HACC), has some 100 participants, 6 part-time professional staff, a host of volunteers, and permanent part-time staff running the administration.  Gladstone Council provide upwards of $40,000 in free pool time over the year to help the program.   It is a business model that we hope to be able to emulate for the Fraser Coast region.

Please, if you know of someone who would be aided by an aqua therapy/exercise program, please make them aware of this information about the proposed program.  The link to get more information about FCATA and submit your interest level data is:  Interest Level Data Submissions.
Cheers all … bleyzie …
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For ease of access – the FORM to allow submissions of INTERESTs in the Aqua Therapy program is now being included at the end of every post – Please if you are interested in being part of the program – as a volunteer or a participant – please complete the form below.  Please note: These are just indication of interest – nothing is committed or being asked of anybody who responds.

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Thank you for completing this questionnaire and indicating your interest in this proposed new Community service for the Fraser Coast region.

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Categories: F.C.A.T.A. Blog Page

Fraser Coast Aqua Therapy Association – Form submission!

(updated 18th Jan 2011 8:15 pm)

Jan 2011 Newsletter:

Hello to one and all,

Re: Proposed new Fraser Coast Aqua Therapy Association (FCATA):

Link to go back to Information Page: Fraser Coast Aqua Therapy program

Please read carefully and complete the attached form selection (below),  if you wish to become part of the proposed program.  The attached interest level Questionnaire allows potential users and persons who want to become a part of the program to indicate their level of interest, be it as a participant, a volunteer, administration,  professional services,  or other level of interest you might wish to indicate your offer of services.











Thank you for completing this questionnaire and indicating your interest in this proposed new Community service for the Fraser Coast region.